At Hope Center Hue, we strive to ensure your satisfaction with our homeschooling resources and services. If you are not completely satisfied with your purchase, we offer a straightforward returns and refunds policy to address any issues you may encounter.
We understand that homeschooling is a significant investment in your child's education. Therefore, we are committed to providing high-quality materials and exceptional customer service. If for any reason you are not satisfied with your purchase, please review our returns and refunds policy below.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The following items are not eligible for return:
To initiate a return, please contact our customer service team at [email protected] or call us at 705-341-2444. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
Please ensure that the RMA number is clearly written on the outside of the package. Ship your item to:
Hope Center HueOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
If you have any questions or need further assistance, please don’t hesitate to contact us:
